Problems with Videos

[jaysands]

Anyone else having problems seeing videos? Used to be able to just click and load, now its asking to Open or Save File and Download....Help?? Can we go back to the old way?

[Ms Remy M]

there is also a streaming option which is just click and load. the way it downloads now is actually better.

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[GroobySteven]

I'm not sure if I see the problem? You simply click "save as" and then open them when they've downloaded?

[hankst1]

this happenrd last week and was corrected. this week it occured again

[GroobySteven]

... but you can watch them? Either streaming or "save as" download and watch them from VLC player?

Or is there some other issue?

[hankst1]

the problem is you cant download to windows media player.all other videos can be played on windows media

[Ms Remy M]

the problem is you cant download to windows media player.all other videos can be played on windows media

Hmm, that is interesting. Are you using Windows 7, all codecs updated?

Do you get an error message?

Can you post a screen cap of what appears when you try to play file unsuccessfully?

I'm using Windows 7 and have not had any issues with my Windows Media Player at all on my desktop. I have just queued a video from this week and last weeks updates on my laptop which doesn't get as much use and may not have all the latest updates, to see if that has any issues with the files.

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[jaysands]

... but you can watch them? Either streaming or "save as" download and watch them from VLC player?

Or is there some other issue?

I cant watch them now...When I get the save as option it starts this long download process that takes forever, and once complete, still cant see the video...The streaming option does not allow me to see the entire screen for some reason..It chops off half the screen...The old way worked for me...All I had to do was click low/med/or high, and the video would switch to windows media, buffer for about ten seconds, and away we went!!! Now, its requiring me to open/save----then taking forever to download, and when complete the download box disappears, and still no video....

[Ms Remy M]

*Update*

Even on my laptop lacking latest Windows Updates, both files from last and this week updates played just fine in Windows Media Player. *scratching head*

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[GroobySteven]

Can you try downloading VLC player from http://www.videolan.org

It's free and has no spyware or junk (less than windows media even).

Are you using any type of download managers?

Typically right click and save as (or save as when you click on the file) and download. Once downloaded open it in VLC player.

There should be no speed issues.

If you are continuing to have problems please send username, op system, location directly to me at admin@grooby.com and we'll try a work around.

Thanks